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Fractional COO

Operating leadership, engaged on your terms.

I partner with founders and CEOs to build the operating model, financial discipline, and leadership systems growth demands — without the cost of a full-time executive hire.

20+ years building operating models across a wide range of industries Serving growth companies across the US
Fractional COO

Built for the way growth companies actually operate.

Not a generalist advisor. An operating executive who diagnoses the real constraints on growth, then builds and runs the systems that remove them.

Built around your business

No off-the-shelf playbook. The operating model, cadence, and metrics are designed for your stage, team, and constraints.

Decisions leadership can trust

Financial discipline and reporting that hold up in front of your board, investors, or ownership group.

Embedded in your rhythm

I work inside your existing meetings, tools, and reporting lines — not a bolt-on consulting layer.

Where I help

Six ways to bring executive operating leadership into your business.

Engagements are scoped to what's actually constraining growth — most clients start with one or two and expand from there.

01

Operating model & execution

Annual planning, quarterly priorities, KPI dashboards, executive cadence, and the decision governance that makes strategy actually happen.

02

Financial discipline & margin

Budgeting, forecasting, P&L ownership, and financial modeling that exposes constraints and protects profitability as you scale.

03

Leadership & org design

Organizational structure, leadership development, and culture work that lets your team carry the weight of growth without breaking.

04

Growth & go-to-market

Go-to-market strategy, client journeys, and revenue operations that align sales, marketing, and delivery around one plan.

05

M&A & transformation

Acquisition integration, rebranding, and platform transitions — including moving legacy systems onto modern infrastructure.

06

AI-enabled productivity

Practical AI workflows for reporting and operations — the same approach that cut executive reporting effort more than 80%.

Engagement model

A straightforward route from diagnosis to a running operation.

Most engagements run 3–6 months to install, then continue on a lighter ongoing cadence.

01

Diagnose

Identify the real constraints limiting growth — not just the symptoms leadership is feeling.

02

Design

Build the operating model: governance, metrics, financial discipline, and org structure.

03

Install

Stand up the systems and cadence so the model runs without me in the room.

04

Run

Operate as your fractional COO — driving execution and reporting to you or the board.

Track record

Two decades of operating leadership, focused on what it means for you.

Large organizations, lean startups, established companies — different businesses, the same job: build the operating model and run it.

I've built operating models everywhere from organizations exceeding 13,000 employees to lean, fast-moving teams — which means I can meet your business at whatever stage or scale it's actually in, without forcing a one-size-fits-all playbook onto it.

I've owned full P&L accountability across regional operations and multi-entity portfolios alike, stood up finance, HR, legal, and analytics functions from scratch, built account management, support, customer experience, and professional services teams, and led major systems and process transformations. Whether the constraint holding you back is financial discipline, organizational design, or an outdated way of operating, it's a problem I've already solved before.

That range is what a fractional COO engagement with me actually buys you: someone who has run the function you're trying to build, at the scale you're trying to reach, and can install it inside your business without the learning curve.

Selected business impact

Results delivered as an operator, not a consultant on the sidelines.

Scale

Built the operating foundation behind 580% user growth and 350% revenue growth in 28 months.

Transform

Redesigned a fragmented organization into a single, coherent operating structure — realigning teams and reporting lines across Professional Services and customer operations. That new org chart delivered 25% faster implementations, 20% greater training capacity, and 35% faster support response.

Develop people

Led 1,200+ employees to 35–145% performance gains and moved a sales team from 75% forecast attainment to 134% actual attainment.

Improve profitability

Delivered a 10-point gross-margin gain, nearly 50% reduction in service costs, and $800K+ in recovered annual revenue.

About

I'm an operating executive who helps companies scale, transform, and improve profitability.

My work is diagnosing the real constraints limiting performance, then building the operating models, financial discipline, and leadership systems needed for the next stage of growth.

My background spans organizations of every size and stage — including a six-company international portfolio and organizations exceeding 13,000 employees. I partner directly with CEOs, founders, and boards, and I measure my success by yours.

Scalable operating models
Enterprise transformation
Leadership development
P&L & margin improvement
Organizational design
Strategic planning & execution
KPI & performance governance
Executive operating cadence
Finance & forecasting
Customer success & delivery
M&A integration
AI-enabled productivity
Let's talk

Let's build the operating model your growth needs.

30 minutes to talk through where you are, where you're headed, and whether a fractional COO is the right move.

or send a quick note

This opens your email app with a drafted message to john@johncozad.com — just hit send from there.